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Admission and discharge process

Emergency reception:
Honorable patients are visited in the emergency department and are treated and discharged based on the order of the oncologist.

Elective admission (referral from the office):
Respected patients go to the reception unit with their doctor's order and file a case

Necessary documents for the admission of respected patients:

  • The principle of the hospitalization order.
  • Original insurance book along with identification documents.
  • Original or copy of clinical documents including ultrasound, test, CT scan, MRI, consultation, etc.
  • Single girls over 15 years old, original birth certificate.
  • Student boys over 18 years old, original student card.
  • Death certificate of wife of female patients.
  • Copies of divorce papers for divorced female patients.
  • It is mandatory for children over 2 years old to have a photo ID.
  • Children under 2 years of age, child's birth certificate along with parent's book and father's birth certificate
  • In order to obtain consent, the presence of the spouse, father, legal guardian, or guardian is required (depending on the patient).
  • Due to the online availability of most of the supplementary insurances in the hospital, they are issued by the reception unit (of course, there are exceptions).
  • In the case of military patients, it is mandatory to provide a valid employment certificate.
  • In the case of patients with futures insurance, the original identification documents (insurance book, birth certificate, national card) of the patient and the main insured are required.
  • It should be noted that the publication unit is located on the ground floor of the hospital and copying of documents is done by this unit.
  • Also, in the case of some patients who need to file a case the day before admission, the reception unit and related clinics inform the patient or the patient's companion.
  • The appointment machine is on the ground floor, so make an appointment as soon as you arrive at the hospital and go to the publishing unit.
  • Acceptance is based on appointments and in some cases, Ovavit can be changed based on pregnant women, children, elderly people or according to the doctor's order.
  • For more information, please call 02833855 and extension 754.

discharge

First, the attending physician issues the order to discharge the patient and the file is completed by the secretary of the department and sent to the discharge unit.
Case calculations are done as soon as possible.
After settling the account in the fund unit, a discharge slip is issued through the discharge unit, and additional explanations regarding the patient's discharge method are provided to them.
Ask your questions related to financial, insurance, receiving and payment issues from the clearance unit located on the ground floor.
If the patient is hospitalized for more than a week, please contact the discharge unit to determine your financial situation.
Mellat Bank is ready to serve you on the ground floor and there is an ATM on this floor.

Working hours of the clearance unit:

  • Office days from 7:30 a.m. to 7:00 p.m
  • Non-office days from 9 am to 2 pm
    After these hours, the discharge is on account and for the final settlement on non-holiday days and finally during office hours and 3 days later, please visit the hospital.

medical documents:

  • Be careful in keeping all your bills. (A duplicate will not be issued).
  • In order to receive documents for prosthetics, platinum and lenses, read the leaflet issued to guide patients carefully.
  • To receive the above documents, visit the medical documents unit on the ground floor on Sundays and Wednesdays at 8-11 AM.
  • It is mandatory to provide the patient's case number or serial number at the time of application to obtain documents. (Otherwise, the national card should be presented.)
  • After receiving the stent invoice, the angioplasty patients will be contacted by the hospital and informed about the day and hours of attendance to receive the documents.
  • In some cases, it is mandatory to provide the answer to the rhyology report in order to receive the fee, so pay attention to the date of the issued invoice to receive the report.
  • For more information, please call 02833855 and extension 518.